FAQs
FAQs: Click on any of the headings below to get the answer to the question.
What is your current turnaround time?
The turnaround time for comic books varies. If it appears that it will take more than 6 weeks for me to beging a new set of books then I will temporarily close the submission form. Most often I can start orders within 2-3 weeks. I do not have a lot of customers, but I'm fortunate to have a lot of repeat customers as this is something I do on the side to connect with the comic book community.
How much does it cost for cleaning and pressing services?
You can find all information related to costs on the Pricing page.
Are my books good candidates for cleaning and pressing?
Typically, dry cleaning and pressing will be able to address and improve the conditions, although if the damage is extensive pressing may improve, but not cure problems:
Dirty covers/pages, Bends that do not break color, Creasing that does not break color, Waviness of Covers, Spine rolls, Indents, Crunches, Dents, and in some cases attached items/debris such as stickers or other items stuck to the cover/pages
Dry cleaning and pressing will NOT repair the following defects:
Staining; Pen, marker or other ink; Bends, creases, and indents that break color; Rusted, missing, or loose staples; Tears or missing pieces; Detached pages/covers from the staples; Spine splits; Brittle or fragile pieces; and Restoration (such as coloring over a spot with marker).
I am preparing to ship my books. How should I prepare them and where is your address?
The address to ship books will be on the last page of the submission form. Pack your books securely so they do not move during shipping and are well-padded/cushioned. If your books shift around in the box you risk damaging them. Use blue painter's tape as much as possible when securing the books inside the package. DO NOT use packing tape on the bag and boards of your books. If someone has to do a lot of pulling, cutting, and/or bending of things to get the books out there is a risk of damage. It is recommended you do a practice-run of packing your books. If they don't move around and you can unpack them easily you've done a great job!
Is there a preferred way to ship my books to you? Is it safe for delivery?
USPS and UPS are the most reliable ways to ship to my house. Unfortunately, FedEx is not as reliable in my area. They have left packages in my yard, in the rain, etc. I have a large mailbox that can hold multiple boxes. Our mail carrier has been delivering to us for 17 years and has a safe place to put our boxes if there are too many or don't fit in the mailbox. The regular UPS delivery driver has been delivering to us for at least 6 years and we have each other's phone numbers for regular communication. He too knows where to place boxes safely. We livei n the country with only family living on the road. We have never had a delivery issue with missing boxes or stolen boxes.
How will I pay?
You will receive an invoice through PayPal (regardless if you have an account). You can pay using PayPal funds or a credit card. You will be billed as books are being completed and shipping is typically within 1-2 days. If you need to be billed sooner then the bill can be sent shortly after the books arrive.
Do you submit to CGC or CBCS?
Yes, I am a CGC Authorized Dealer. I pass 10% of grading costs to my customers minus a 5% submission fee that covers PayPal fees and packing materials and time to put the order together. The minimum is $5.00 and the maximum of this fee is $25.00 except when signature series is involved. In this case there is no maximum so that all PayPal fees are covered otherwise I am paying out of pocket for your submission.
I can ship to CBCS as well; however, there is no discount. If you need signature verification with CBCS please be sure to include in the submission form the name(s) for the signatures. Rules for the submission fees apply here as well.
Is there a recommended number of books to submit?
For the best per book cost I recommend submissions in groups of five (5) up to twenty-five (25) books per CGC order. Base shipping from CGC is typically $25.00 for the first five (5) books then $5.00 more for each set of five books. 6 to 10 books is $30.00. 11 to 15 books is $35.00 and so on.
Please note that CGC divides orders by modern (1975 to present up to $400 value), vintage (before 1975 up to $400), books valued $401-1,000, books over $1,000, and books where you wish for a custom label. If you submit a mixed group of these books they will all ship separate. 3 modern books and 3 vintage books will result in two different boxes being shipped to you at $25.00 each. Each group of books will ship as they are done being graded.
CBCS will ship books of any type back at one time, but you will have to wait for all books to be graded before the shipment is returned.